1836 – Gustav C.H.J. Bal(c)k founds the company in the historical centre of Hamburg to import “miscellaneous spices and tea”. A retail store for Tea and Spices opens in the Admiralitätsstraße 39.It is a historical fact that in the year 1836, Mr. Gustav C.H.J. Bal(c)k (then still written with a -ck-), established an import company for Miscellaneous Spices and Tea in the old part of Hamburg at the address Neue Burg 20. His business worked out so well that in 1837 an assistant was employed. In the same year, the company moved to Admiralitätsstrasse 39, where a retail business was established.
1846 – The business concentrates on tea imports from China In the course of the year, Gustav C.H.J. Balk changed his main business activities to the import of tea from China . China was at that time the classical tea country.If today we enjoy a cup of tea, we should remember that all knowledge about tea had its origin in China where tea has been a part of the way of life for centuries. The way teas were packed in China in those days was a work of art. Wooden chests lined with mats of hemp on the outside and a foil of lead on the inside were manufactured for exportation. Finally, the precious contents of those chests were fit for the long voyage to Europe .In the meantime, Gustav C.H.J. Balk concentrated his business on tea only, although his company was still registered under Export and Import of Miscellaneous Spices and Tea. 1846, he rented a whole house in Admiralitätsstrasse 37 and employed eight assistants, an indication on how well his business was doing. Soon, even this larger domicile no longer met his needs and in 1858 the firm moved to Rödingsmarkt 79.For the first time, the company opened a Banco Conto under its own name at the Norddeutsche Bank. For a company to have its own bank account was in those days no matter of course but rather an honor for a trading company.
1970 – The enterprise becomes a limited liabilities company. Expansion of the product range to include flavoured teas and trading with tea accessories begins In 1970, Curt Schmoller sold his company. The enterprise was changed into a Ltd. again. The following managing directors were: 1972 Erhard Buettner, 1973 Walter Stahl, 1974 Dr. Klaus L. Diemer and Günter Petermann, 1974 Mathias Kloth and Walter Stahl. In the mid-seventies Dethlefsen & Balk GmbH additionally started to deal with tea accessories and, by doing this, made an important step forward to secure its future.In order to be able to serve the rapidly growing market of new specialty tea shops quickly and efficiently, in 1978 the head office of the company was shifted from the center of Hamburg to Wandalenweg 26 where a further warehouse was built. The import warehouse remained in the free port area where all tea specialties were stored for prompt dispatch.
From 1986 – 150 years D&B – the company specialises in the delivery of tea and accessories to specialty teashops. The first catalogue with standardised tea and accessories appearsBesides the tea import, export and wholesale, Dethlefsen & Balk has specialized in the supply to tea shops. For this line of business, D&B offers approximately 300 different tea qualities in the standard catalogue assortment, practically packed into retail bags containing 1 kg of tea.The accessories wholesale line, which ranges from tea filters to samovars, from tea sets to all kinds of sugar, from mugs to decorative tins and tea balls, etc. makes up almost half of the turnover today.In order to optimize the storage and logistic procedures, under the direction of Mr. Hans H. Nack, the complete company moved in 1990 to Moorfleeter Strasse 40 in the Hamburg Billbrook trade area.
1998 – Jens Meier and Marcus Clausen take over the post of managing directorsFrom the start, the operating Managing Directors were keen to implement new ideas and break new ground with the result that D&B can boast to be a modern, progressive company. Let’s begin at the beginning... the first step was to renovate our warehouse and introduce a new logistics system. This optimization enabled us to enhance our service and reduce delivery time. As a consequence, our company has become even more reliable.We also expanded and optimized our tea assortment and focussed on the creation of innovative flavours. Alongside many classic teas we also have several originals; these have become a precious complement to our assortment by proving their value as an ever growing market segment. Several times a year we inform our customers about our latest inventions.Our accessories assortment has rapidly brought us to a leading position in this sector. We have so successfully designed and created our own products, that today they guarantee for quality and profit. Our clients have shared their knowledge of the consumer market and helped us along in developing a strategy by which our exclusive products present a design which everyone recognizes at a glance, thus making D&B products even more competitive and trendy.
2002 – Expansion and relocation to Hermann-Wüsthof-Ring in HamburgThe year 2002 was extremely important for the company. In order to do justice to the ever growing demands on our warehouse and on the administration, we moved into a building which offers excellent warehouse possibilities. This step was decisive for the optimization of our offices and work.The move was not the only important step our company took. After extensive research and preparation we presented our new coffee selection. With a choice of 15 selected coffee specialties and an exclusive selection of coffee accessories we set yet another milestone in D&B’s history. The success of this new catalogue was well above our expectations. This section of our products is also steadily growing.All of these changes have contributed to our success as one of the few market leaders in the tea, coffee and accessories fields. Due to the good cooperation with our customers, we are able to provide a very good service. We naturally guarantee for the quality of our exclusive products.It must also be said, that all this success would never have taken place had we not had a young, motivated, energetic team.We try very hard to communicate and to live by our company philosophy: to be number one in the service offered, in the care of our customers and in the selection of products. This brings us to the present... but don’t worry, we are already planning the future! Curious? Just wait and see!
2003 – Market leader for tea accessories2004 – Digitisation: D&B goes online. The first B2B Web shop is installed and a subsidiary is founded in the USA. The product range is further enriched by exclusive confectionery items and Premium coffee from the in-house roastery2006 – Modernisation of the EDP storage system by making use of a „Pick-by-Voice“ solution and rental of larger warehouse premises 2008 – Modernisation of the tea production facility 2010 – Expansion of the coffee roastery to two roasting plants2012 – D&B employs over 100 people for the first time in its history2016 – Modernisation of the tea and coffee production facilities, extension of the delivery warehouse and the administrative offices
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