Our Sales Team: Friendly, Inspiring, Close to you.

Tea is more than just a drink - it is culture, enjoyment and an experience to be shared. The same applies to our other ranges of coffee, accessories and confectionery. That's why we at Dethlefsen & Balk attach particular importance to personal contact and close dialogue with you and are happy to meet you in person.


Why Personal Contact is Important to Us

Of course you can browse through the premium products in our catalogue or order them in our online shop. But we know that the tea trade is not just about figures and data. It is the personal dialogue, the individual solutions and the jointly developed ideas that make the difference.

Our aim is to understand your wishes and challenges and respond with customised offers. And the best way to do this is by talking to you directly - on the phone or at your premises, at trade fairs or at an event.


Our Services – Directly at Your Premises

Our sales team offers you the opportunity to experience our products live. Tea is a multi-sensory product and we want you to be able to see, smell and taste it. Some accessories may be impressive at first glance in the catalogue - but they may only really inspire you when you actually touch them.

This is how we can support you:

  • Personal advice on site: Whether in your shop, office or other location - we take the time to discuss your individual needs and wishes.
  • Live experience at trade fairs and events: meet us at international trade fairs, in-house exhibitions or our roadshows. Come and discover new products and gain inspiration from our ideas.
  • Events: we are happy to accompany events at your premises, e.g. tea tastings - a highlight for you and your customers that revitalises tea sales and creates a special connection.

Globally Connected, Locally Available

No matter where you are - our sales team is there for you.

  • Our sales team in Hamburg is made up of colleagues from all over the world who know your market and your specific circumstances very well and can therefore provide you with excellent advice.
  • In other countries, we work with permanent agents who are always on hand to advise you.
  • The American market is well served by Dethlefsen & Balk Inc. and our agents in Hungary, Belgium, China and Taiwan offer additional support and expertise.
  • Thanks to our international network, we can react flexibly and quickly to your wishes - worldwide!

Get to Know Us Personally!

We believe that talking to people in person is the basis for successful collaboration. Whether you are looking for inspiration for your range, would like to experience our products live or want to develop new ideas together - our sales team will be happy to assist you.

Eager for more?

Contact us and make an appointment - we look forward to getting to know you!

 


Experience the Diversity of D&B Meetings:


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